How Softweb modernized legacy billing system for a leading telecom company (Business Opportunities - Other Business Ads)
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How Softweb modernized legacy billing system for a leading telecom company | |
The company’s billing system had a complex and monolithic codebase that was difficult to maintain and extend. As the company expanded its service offerings and faced increasing competition, the limitations of their billing system became evident. They also faced challenges like: Inflexibility and lack of scalability: Legacy billing systems were inflexible and difficult to change, which made it difficult to adapt to new business requirements or market changes. Since the systems were not scalable, they could not handle increased volumes of transactions and new products and services. High maintenance costs: Legacy billing systems were expensive to maintain as they required specialized skills and knowledge to run. This drained resources and made it difficult to change or improve the system. Security vulnerabilities: Their billing systems were more vulnerable to security risks. This is because they used outdated security protocols and were not properly patched against known vulnerabilities. This put their business at risk of data breaches or other security incidents. Poor customer experience: Legacy billing systems provided poor customer experience. This is because they were difficult to use, not user-friendly and did not meet the needs of modern customers. This led to customer dissatisfaction and churn. | |
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| Target State: Texas Target City : Plano Last Update : Jun 13, 2024 7:19 AM Number of Views: 41 | Item Owner : Shreya thakar Contact Email: Contact Phone: 08663457638 |
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2024-12-22 (0.590 sec)