Microsoft Dynamics 365 Solution Consultant | |
Microsoft Dynamics 365 Solution Consultant Greensboro, North Carolina (3 days/week onsite) The Solution Consultant/Functional Analyst will have 5+ years of experience specialized in Microsoft Dynamics 365 Customer Service and Power Platform who will play a crucial role in implementing and optimizing our Dynamics solution to meet business needs. Role/Responsibilities : * Extensive understanding of Microsoft Dynamics 365 module Customer Service, Power Platform and Integrations * Knowledge of the platform s capabilities, limitations, and best practices for customization. * Experience in automotive industry can be valuable for understanding sector-specific requirements and challenges. * Requirement Gathering: Collaborate with stakeholders to understand business needs and processes. * Conduct workshops and interviews to elicit requirements and document them comprehensively. * Translate business requirements into functional specifications. * Design solutions that leverage standard functionalities of Dynamics 365 and identify areas requiring customization. * Configure the Dynamics 365 environment to align with business needs. * Customize entities, workflows, forms, and dashboards as required. * Plan and oversee the integration of Dynamics 365 with other systems (e.g., ERP, CRM, third-party applications). * Ensure data consistency and integrity across integrated systems. * Lead or assist in the deployment of Dynamics 365 solutions. * Support in development of user manuals and training materials. * Offer ongoing support and troubleshoot issues post-implementation. * Create detailed documentation of the configuration, customizations, and integrations. * Maintain documentation for future reference and auditing. Skills and Competencies : * Strong analytical and problem-solving skills to assess complex business processes and design appropriate solutions. * Excellent verbal and written communication skills to interact effectively with stakeholders at all levels. * Ability to convey technical information to non-technical users. * Familiarity with project management methodologies (e.g., Agile, Scrum) to manage projects efficiently. * Ability to coordinate tasks, manage timelines, and ensure tasks stay on track. * Understanding of the technical aspects of Dynamics 365, including architecture, data models, and integration points. * Ability to work closely with technical teams (developers, IT staff) to implement and support solutions Regards, VIJAY KUMAR A Sr. Technical Recruiter Contact: +1 Ext 119 vkm Cynosure Technologies, LLC 2401 Fountain View D, STE 502, Houston TX 77057 https://tinyurl.com/3t2t64ud #MicrosoftDynamics365 #SAPQM #SAPTM #staffing #recurting #staffingServices #StateofTexas #Texas #GSM | |
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Target State: All States Target City : All Cities Last Update : Feb 27, 2025 11:50 AM Number of Views: 37 | Item Owner : CynosureTechnologies Contact Email: Contact Phone: (None) |
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